Frequently Asked Questions
Do you have questions about accessing our services, housing, donations, or ways to get involved with Logifem? This section provides answers to the most frequently asked questions to give you clear information.
If you cannot find the answer to your question, our team is always available to support and guide you. To contact us, please visit our Contact page.
General Information
Where are you located?
Logifem is located in the Sud-Ouest district of Montréal. For security reasons, the addresses of our shelters are not public.
Please consult our Contact page for more information.
Who can benefit from Logifem’s activities and housing?
Our services are available to women with or without children, who are experiencing or at risk of homelessness, Some programs, such as CECM, are also open to women who are not Logifem residents.
What services does Logifem offer?
Logifem provides temporary shelters, transitional apartments, and permanent housing for eligible women.
We also offer individual support (psychosocial follow-up, occupational therapy, etc.) and complementary programs such as the Children and Empowerment Club for Moms (CECM), cultural mediation, and tax clinics.
For more information, please visit the “Get Help” section of our website.
Are Logifem’s services free?
Our support services are free.
Women living in our transitional and permanent apartments benefit from the Rent Supplement Program (PSL), which allows them to pay a rent of approximately 25% of their income.
Residents of our shelters pay a monthly contribution covering housing, meals, electricity, WiFi, and laundry access.
All support and accompaniment services remain free of charge.
Housing
What is a transitional apartment?
A transitional apartment is temporary housing that provides an intermediate step between a shelter and permanent housing. It allows women to develop independence while receiving ongoing support. Stays can last up to 36 months, depending on the situation.
How do I apply for housing?
For a shelter (temporary housing), call us at 514-939-3172, 24/7.
For permanent housing, please see the “How to Apply” section of this page.
How long does it take to receive a response after applying for housing?
Response times vary depending on availability. A waiting list may be implemented. We recommend calling Logifem regularly for updates on your application.
How long can a stay last?
Shelter (temporary housing): up to 12 months.
Transitional apartment: up to 36 months.
Permanent housing is also available for eligible women.
Are children allowed?
Yes. Our shelters, La Maison Benoy and La Lumineuse, accommodate women with children, depending on availability.
At La Lumineuse, teenagers are also admitted. Whenever possible, a separate room may be provided to ensure their privacy and well-being.
Our transitional apartments (Logifamille) and permanent housing (Les Voisin·es du Canal) are also intended for women with eligible children.
Donations and Support
How can I make a monetary donation?
You can donate online (one-time, monthly, or commemorative) via our Monetary Donations page. An official tax receipt will be issued.
What kind of material donations do you accept?
We accept clean clothing, hygiene products, non-perishable food, furniture, and essential items for setting up a home.
See our Goods Donations page for the complete list.
How is my donation used?
Donations fund housing, psychosocial support, meals, essential supplies, and programs such as occupational therapy, cultural mediation, and the tax clinic.
Can you pick up donations from my home?
Depending on the nature of the donation and transportation costs (or if they are covered), Logifem may arrange a collection. Contact us at info@logifem.org.
What is “The Coldest Night of the Year”?
The Coldest Night of the Year is a fundraising walk to support people experiencing homelessness. It mobilizes the community and businesses around Logifem’s mission. For more information, visit the dedicated page.
Can my company get involved? How?
Yes. Companies can support Logifem through financial donations, corporate volunteering, internal fundraising, sponsorships, or customized partnerships. For more information, see our “Become a Corporate Partner” page.
Volunteering
What volunteer opportunities are available?
You can get involved in regular activities (cooking, tutoring, logistical support), one-time events, donation drives, or by using your professional skills (communications, finance, specialized workshops, etc.). For more details, visit our Become a Volunteer page.
How do I become a volunteer?
To become a volunteer, please complete the form on our Become a Volunteer page. Our team will contact you to discuss your interests and availability.