Privacy policy
Logifem is committed to protecting the privacy of those whose personal information is collected and stored by Logifem. As a charitable organisation offering accommodation and support to vulnerable women and children, we collect personal information from our service beneficiaries, our donors and our employees.
In the course of accessing Logifem services, personal information is provided to Logifem by the service beneficiary and we obtain additional permission from our service beneficiaries to consult other medical or social services that they have used. Our service beneficiaries have the right to revoke permission to access external information at any time or to make a written request to access the information gathered.
In the course of fundraising for our organisation, donors provide personal information when making donations so that we are able to issue tax receipts. Donations made via Canada Helps are subject to their stringent privacy policy which respects legal requirements for the disclosure of information. We retain donor information to provide updates on our services via post and email through MailChimp. Donors may request to be removed from our physical or digital mailings at any time.
In the course of managing Human Resources, employees provide personal information relating to education, training, contact information, bank information, and health information. This is required to manage our human resources fairly, to meet the legal requirements for payroll, and to support full-time employees with our group insurance.
Service beneficiary, donor and employee information is maintained digitally on our cloud-based CRM, Salesforce. Backups are saved on a secure in-house server. Access to Salesforce is via Multi-factor authentication which means that we require not only a password but a USB key or authenticator app to enter the system and view data. Digital files are accessible to authorized personnel only. Any paper copies are maintained in locked cabinets which are accessible to authorized personnel only. These are destroyed via external shredding services, after three (3) years for employees, and after seven (7) years for residents and donors.
Privacy and our website
Our website’s operating system may automatically record some general information about your visit, such as:
- The Internet domain for your Internet service provider, and the IP address of the computer accessing the website.
- The type of browser (such as ‘Safari’ or ‘Internet Explorer’) you are using.
- The date and time you visit our site and the web pages that you visit on our site.
- The web address of the previous website you were visiting, if you linked to us from another website.
We may also use cookies to determine the usefulness of our website information to our users and to help you find the information you need.
We use this information for statistical analysis only, and to help us make our site more useful to visitors. This tracking does not record personal information about individuals or link this information to any personal data collected.
If you prefer not to receive cookies while browsing our website, you can set your browser to block all third-party cookies.
If you have any questions or concerns or wish to make a complaint, please contact our Executive Director:
Sally Richmond, Logifem